Listen. Acknowledge. Save the Crazytown

I used to work for Fluor during the Joffre 2000 Projects. There I met a man who taught me more than any person I’ve ever met. I don’t think he knows that.

The job was in Labour Relations. He was the manager and he hired me as his assistant. He was SMART. And not annoying smart (you know the type) but socially smart. Always friendly, always REALLY listened – stopped what he was doing and focussed on what you were saying, and always genuine in his responses. Always. But not a pushover. If you were an ass, he’d make you aware of it. But not in a passive aggressive way, in a direct concise way. No bullshit, no beating around the bush.

We’d have a job steward come in, sit for an hour to get to see him, only to put in a complaint that there was no lemon pie in the Camp Kitchen. OMG. My first EMOTIONAL response was always “Are you frickin kidding me? Get your ass out there and get to work and be grateful you get pie at all you lazy ass”… or something like that ūüėČ

Not my boss, he would listen. He would understand that these men were away from their families for considerable lengths of time. They missed their kids, they missed being cared for by their spouses. He acknowledged their complaints. Which is all they really wanted. Someone to listen and acknowledge them. He never was quick to the emotional off-the-top response…he always took time to consider where they were coming from. Amazing talent. Needless to say, I’m crazy jealous of that talent and whenever I find myself going crazytown over something that REALLY isn’t that big of a deal, I try to remind myself of his awesomeness.

Stay calm. Breath. Listen. React. And if someone’s an ass, tell them straight up ūüôā

Thank you Mark McCullough for the impact you’ve had on my world.

 

Mentors

Mentor

Men·tor Рnoun

1. a wise and trusted counsellor or teacher.
2. an influential senior sponsor or supporter.

I have a really fabulous mentor. A fellow nerd if you will. He has given me a wealth of info coming from a place of experience, knowledge and understanding. Love that I have someone in the industry that knows their shit and freely gives it to me in exchange for a cupcake or some chickpeas now and then. That is AWESOME.

If you’re just starting out like me, find someone you can trust and someone who knows their way around the cage. Ask for help. Ask for advice. It’s benefits are¬†immeasurable.

To my wise and trusted counsellor, thank you for continually letting me pick at your awesome brain.

Tweet Tweet!

The first of probably 10 million blog posts about twitter.

Two things you NEED if you are a small business:

  1. A website! I happen to know an affordable website designer that can hook you up
  2. TWITTER!

When I first thought about starting a web design business, I thought I’d offer Twitter 101 to my clients too because I see such HUGE value in it.

So here it is, your Twitter 101 ¬†—> ¬†DIVE IN! That’s my BS twitter course.

Don’t be freaked out that you have to engage everyone the first week. It’s not going to happen. Just converse….re-tweet…find people who offer you humour, advice, opinions, and knowledge and follow them.

Learn.

Twitter is an AMAZING tool. The thing is no one can make it amazing for you….you need to take all that is YOU (okay, maybe not ALL, I may be an “extreme tweeter”) and put it out there. Let people see who you are and what you and your business are about. I can’t say enough about letting your personalty show, letting people get to know you makes them want to know about your business even more. I can honestly say I’ve gained not only clients, but friends through twitter (<—I know you just groaned at that statement, but it’s true!)

You hear a lot about engaging people on twitter, so I’m not going to use that word. You need to suck them in with your awesomeness. Be You. If you are passionate about what your business has to offer, share it. People will respond. I guarantee it. Give it 30 days and you’ll be hooked.

If you still think you need more than that 30 second intro to twitter, just ask, I’d be happy to show you around my second home. If you need more than that or aren’t willing to jump in that aggressively, I can point you in the direction of local peeps who offer detailed courses of all things social media.

Welcome!

Here’s where the magic is going to happen. OK, not really. But I am excited to start blogging again! I was a hardcore, faithful, every day blogger about 5 years ago and then just petered out…I miss it. A LOT.

What am I going to blog about? Guess you’ll have to stay tuned in to see. (that’s my teaser, I actually have no idea either!)

Welcome to Unlimited BS! I look forward to all that is to come in this new venture, I’ve never felt so right about something and it only took me 38 years to figure this whole “what I want to be when I grow up” thing. Not bad.